What is 3CX Phone  System

  • Open Software based on the SIP Standard
  • Installed at more than 30,000 companies worldwide
  • No need for a proprietary black box
  • Runs on standard server hardware
  • Runs on Windows & Linux OS
  • Self Host on Google, Amazon, Microsoft & More
  • Run on existing Windows machine or virtualize it
  • 3CX Phone System certified on Windows Server
  • Easier to manage & Scales better
  • Backup PBX to disk – Quick restore to another PC
  • More features, Better integration
  • High-Value, Low Cost PBX
  • Lower Call Costs and Increase Productivity

What is Feature in 3CX Phone System

  • Basic Call Function in IP PBX Phone System
  • Built in Unlimited Extension && 3CX Applications
  • Support Device Managements and CTI Control
  • Support Fax Server (Fax Inbound Only)
  • Support remote staff with mobile application
  • Support Call Center Phone System
  • Support Call Center Report and Billing Report
  • Support Voice & Video Conference
  • Support Web Meeting, Share Present, Remote Control
  • Built in Unlimited IVR System (Inter Active Voice Response)
  • Support Intercom and Paging System
  • Support Developer Tools for R&D
  • Support CRM Integration with 3rd party software
  • Built in Free FQDN Domain for it
  • Built in Notification , Backup and Restore System

3CX Phone System Basic Function

  • Feature Rich Telephone System
  • Call Transfer (Blind and Attendant Transfer)
  • Call Pickup Group
  • Call Conference
  • Call Hold with Customizable Music On Hold
  • Do Not Disturb , Call Forwarding
  • Company Directory, Phonebook, Active Directory
  • Call Status and Profiles
  • Office Day Night and Holiday
  • Built in DISA and Digital Receptionist
  • Support Multi Vendor IP Phone
  • Web Client on Chrome and Mobile Apps
  • Dashboard Monitor
  • Phone Management

Live Chat & Talk

  • Easy external communications for those unable to call
  • Agents use their web client, on need for additional software
  • Chat can be elevated to a call with the agent for speedy resolutions
  • Assign chat messages to a group automatically.
  • Go from live chat to live call!
  • Available for WordPress, Drupal, Joomla, Wix & Weebly.

Facebook Messages from 3CX

Au cumul des points évalués, bitcasino mérite clairement de figurer parmi les options à étudier. Les opérations sont signalées par notifications email pour davantage de traçabilité. Les conseils sont personnalisés et non extraits de réponses automatiques génériques. Les missions hebdomadaires apportent une couche ludique supplémentaire qui plaît aux joueurs réguliers. Les statistiques personnelles consultables donnent une vue claire des sessions passées. Les amateurs de machines à sous classiques retrouveront les références incontournables aux côtés des dernières nouveautés du moment. La page d’accueil met en exergue les promotions et nouveautés dans des bandeaux clairement délimités. Les boutons sont calibrés pour une utilisation tactile fluide même sur écrans étroits. Les bonus respectent des règles internes contre le multi-comptes abusif. Une fois découverts, les nombreux atouts de la plateforme rendent un éventuel retour très probable.

  • Answer new Facebook leads faster.
  • Auto-assign FB messages to a group
  • Transfer chats to qualified team members.
  • Assist customers across multiple channels from one interface.
  • Use CRM integration to track history & increase conversions.
  • Queue-based group handling of messages.
  • Tickets can be assigned to the first user that responds.
  • Reports give you insights into reply times & messaging performance.

Conference & Meeting

  • Video Conference via Browser
  • Data Collaboration Screen and Application Sharing
  • Chat, Remote Control
  • Meeting Recoding
  • Share your screen for presentations & online classrooms.
  • Liven up information with an on-screen whiteboard.
  • Interactive meetings using document sharing, chat & polling.

Contact Center System

  • ACD Call Routing
  • Manager Call Control
  • Realtime Wallboard
  • Realtime Manager Dashboard
  • Web Client
  • Call Recording
  • Call Center Report

CRM Integration

  • Synchronize contacts across apps
  • Automatic call pop-ups when receiving incoming calls
  • Automatically create new contacts from unknown numbers
  • Call journals instantly log records in the CRM
  • Launch calls in a single click with the 3CX Click to Call function

Microsoft Teams Phone System Integration

  • 3CX natively supports Microsoft Teams.
  • Dial externally via 3CX SIP trunks.
  • Eliminate costly MS domestic/international calling plans.
  • Choose your own cost-effective SIP provider in your region.
  • Make do with less staff on expensive MS365 E5 license plans.
  • Easy configuration of call queues and routing.
  • Leverage ring groups and paging functionality.
  • Create IVR auto attendants.
  • Evaluate agent performance with call reporting.

Cloud PBX (Software as a Service)

  • Configure IP PBX system as customer requirement
  • PBX basic function and basic feature
  • Basic IVR announcement for 1 company
  • Mobile app support for Smartphone (IOS and Android)
  • Web client application on computer
  • Web client application on google chrome browser
  • Inbound fax server to email
  • Web meeting and conference
  • Call Detail Record (CDR)
  • Call Recording (Additional)
  • Billing System (Additional)
  • Service Provider Connected
  • Remote and call support 24×7
  • Promotion Price : 150 Baht/Extension/Month

3CX Phone System Customization

  • Call Satisfaction (ระบบสำรวจและให้คะแนนความพึงพอใจของลูกค้า)
  • Call Recording (ระบบบันทึกเสียงการสนทนา)
  • CDR and Billing Report (พัฒนาสำหรับใช้งานร่วมกับ 3CX)
  • Real Time Wallboard (พัฒนาให้สามารถแสดงผล ตามความต้องการของลูกค้า โดยจะแสดงรายละเอียดได้มากว่า Standard 3CX)
  • Contact Center Report (พัฒนาให้สามารถแสดงผล ตามความต้องการของลูกค้า โดยจะแสดงรายละเอียดได้มากว่า Standard 3CX)
  • Auto Dial System
  • Customer Relationship Management System (CRM)
  • Ticket Management System
  • Omnichannel Contact Center (Voice, LINE, Facebook, Email, Social) 
  • API Integration Service  &  Development
Scroll to Top